Using Insights to Improve Customer Experience and Business Results
using-insights-to improve customer-experience-and-business-results

Using Insights to Improve Customer Experience and Business Results

By  |  May 19, 2021  |  Uncategorized  |  No Comments

Josh Cole shares how the brand uses consumer research to increase traffic at each location

Josh Cole is Chief Marketing & Digital Officer for TITLE Boxing Club and BoxUnion. He was formerly the CMO of Sky Zone. As part of the CMO Reboot Playbook: Authentically Connecting with Consumers and Community, he shared how the indoor trampoline park company used consumer research and their network of franchisees to increase foot traffic and create repeat customers.

About the Author: Josh Cole

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