Locations have the option to send and receive messages

Business must turn on the direct messaging feature before they can use it

By Brandy Shaul

24 mins ago

By default, Pinterest users with business accounts aren’t allowed to send or receive direct messages. However, they can turn this feature on whenever they want. When a Pinterest for Business user turns on direct messaging, their page will be updated with a “Message” button that visitors can use to send them a message. The business will also be able to reply to messages it receives from other users.